2. Proposal and Estimate

After meeting with you, we'll develop a proposal of your customized services and present this to you, along with an estimate of the cost.  If you like it, we'll move forward with delivering your customized services exactly how and when you need.  If you don't like it, we'll negotiate a new proposal and estimate, point  you in the direction of someone who might be able to serve you better, or simply shake hands and wish you all the best.